Butlers
Restoration Drycleaning is owned and operated by Steve and Karen Butler.
Steve has worked in the restoration drycleaning industry in the Phoenix area
for over 25 years. Karen has over 20 years experience in marketing,
administration and customer service. In 2003 Steve and Karen opened Butlers
Restoration Drycleaning with the following mission statement:
"Exceptional Customer Service and Impeccable Quality at a FAIR price."
We feel very
strongly that adhering to this mission statement means the insured will be
completely satisfied with the quality and timeliness of the items we return
to them, the insurance company will pay a fair price for our services and
total satisfaction is achieved. Since 2003 not only has Butlers Restoration
Drycleaning grown from a 3500 sq. ft. facility with 2 employees to currently
6000 sq. ft. with 6 employees, we have also opened a location in Williams,
Arizona. This location allows us to more readily service the northern part
of the state. Today, we are available to service any part of Arizona.
We are constantly striving to refine
our procedures to not only improve the quality of our service but also to
become more efficient in order to keep our costs down which ultimately
allows us to keep our prices down. We feel that we are the best value for
the insurance companies in Arizona.
Recently we have aligned ourselves
with a group of other restoration drycleaners called the North American
Restoration Drycleaners (NARD). These businesses share the same ideas and
principals we have, which is to produce the best product at the best price.
It is our goal to be the insurance companies restoration drycleaner. We
intend to develop the trust of all insurance company adjusters by becoming
their allie for servicing their insured's. This trust will reach beyond
making certain every insured is totally satisfied and the cost for our
service is fair.
We will also evaluate each loss to determine what items have been affected by the loss and clean only those items that need to be cleaned. The items that require cleaning will be done in the most cost minded way possible without sacrificing quality. this will help the insurance adjuster control the drycleaning cost of each claim. We are confident with this approach the insurance company adjusters will trust that we have both the insured's and the insurance companies best interests in mind and will have peace of mind when referring us on their losses.